Firefly Learning Status Page
All Systems Operational

Updated a few seconds ago

Firefly Learning Platform Europe, Middle East and Africa




Operational

Firefly Learning Platform Asia




Operational

Firefly Learning Platform China




Operational

Firefly Learning Platform Australia




Operational

Firefly Learning Platform North America




Operational

Schoolpost Platform Global




Operational

0

Active Incidents

0

Active Maintenances

0

Upcoming Maintenances

External Services

Status.io

History (Last 7 days)

Clicksend - 3rd Party SMS Service with issuePartial Service Disruption

Incident Status

Partial Service Disruption


Components

Schoolpost Platform Global


Locations

Schoolpost



December 12, 2025 11:47AM GMT
RESOLVED

Our 3rd party SMS service, Clicksend, is now fully operational. This means schools are now able to receive incoming SMS and use the Remote SMS feature within SchoolPost.

December 10, 2025 12:26PM GMT
IDENTIFIED

Our 3rd party SMS service, Clicksend, are currently experiencing a disruption with their SMS service for incoming SMS messages. This disruption means schools are unable to receive incoming SMS, and also has the cascading effect of disrupting the Remote SMS feature within SchoolPost. Clicksend are investigating and will update us accordingly.

December 9, 2025 1:17PM GMT
IDENTIFIED

Our 3rd party SMS service, Clicksend, are currently experiencing a disruption with their SMS service. This disruption has the cascading effect of disrupting the Remote SMS feature within SchoolPost. Clicksend are investigating and will update us accordingly.
SchoolPost - Creating/Editing PublicationsDegraded Performance

Incident Status

Degraded Performance


Components

Schoolpost Platform Global


Locations

Schoolpost



December 9, 2025 11:27AM GMT
RESOLVED

Data inconsistencies have been resolved and the Publication UI is operational.

November 28, 2025 2:29PM GMT
INVESTIGATING

A subset of schools may be prevented from creating or editing publications due to some data inconsistences. We're working to identify affected schools. In the mean time please raise a case with our support team if you're experiencing this issue and we can look to directly apply the fix to your site.