Firefly Learning Status Page
Active Incident

Updated a few seconds ago

Firefly for Students app - file uploads are not workingPartial Service Disruption

Incident Status

Partial Service Disruption

Components

Firefly Learning Platform Europe, Middle East and Africa, Firefly Learning Platform Asia, Firefly Learning Platform Australia, Firefly Learning Platform North America

Locations

Firefly Learning Platform


September 17, 2024 5:01PM BST
[Identified] The Firefly for Students app is currently unable to process uploads for task submissions. This includes file, photo, video and audio submissions. For these types of submissions, students will see their submission as made, but it will not be visible to the teacher. We have identified the root cause of this problem and built a fix that we are currently testing. Like all software companies, we need to submit app releases to Apple and Google for review before release, but we're hoping to release this fix soon. Please ask students to submit their work via a web browser in the meantime.

September 17, 2024 11:43AM BST
[Identified] The Firefly for Students app is currently unable to process uploads for task submissions. This includes file, photo, video and audio submissions. For these types of submissions, students will see their submission as made, but it will not be visible to the teacher. We're investigating as a priority and will update here when we know more. Please ask students to submit their work via a web browser in the meantime.

Firefly Learning Platform Europe, Middle East and Africa




Partial Service Disruption

Firefly Learning Platform Asia




Partial Service Disruption

Firefly Learning Platform China




Operational

Firefly Learning Platform Australia




Partial Service Disruption

Firefly Learning Platform North America




Partial Service Disruption

Schoolpost Platform Global




Operational

1

Active Incidents

0

Active Maintenances

0

Upcoming Maintenances

External Services

Status.io

History

No incidents in the last 7 days