Firefly Learning Platform Europe, Middle East and Africa
Firefly Learning Platform
February 24, 2021 9:09AM GMT
[Resolved] All sites are back online and the server performance has been restored.
Thank you for your patience.
February 24, 2021 8:47AM GMT
[Monitoring] We identified a root cause of the issue and scaled up the additional server pool to cope with the issue.
The sites are accessible now, but the overall performance can be affected by the server warm up process.
February 24, 2021 8:21AM GMT
[Investigating] Seg 2 Europe region servers went down making the sites inaccessible.
Our Infrastructure team is working on restoring the access.